Privacy Policy
Effective date: January 2, 2026
This Privacy Policy explains how Rotary Products, Inc. (“we,” “us,” or “our”) collects, uses, discloses, and protects information when you visit rotaryproductsinc.com (the “Site”) or contact us.
Catalog / quote-only note: The Site is primarily an online catalog and informational resource. We generally do not process online payments or checkout transactions through the Site.
1) Contact us
Rotary Products, Inc.
9982 US-42, Ashley, OH 43003
Phone: 740-747-2623 | Toll Free: 800-457-5251
2) Information we collect
A. Information you provide
We collect information you choose to submit, such as:
Contact details (name, email, phone, company)
Message content and product/quote inquiry details
Any files you upload (for example, if you submit attachments)
B. Information collected automatically
When you use the Site, we may collect:
Device and usage data (pages viewed, approximate location derived from IP, browser/device type, referring/exit pages)
Cookies and similar technologies (see Section 4)
3) How we use your information
We use information to:
Respond to inquiries and quote/product information requests
Provide customer support and communicate with you
Operate, maintain, secure, and improve the Site
Detect and prevent spam, fraud, and abuse
Comply with legal obligations and enforce policies
4) Cookies, analytics, and spam protection
Google Analytics (GA4)
We use Google Analytics 4 to understand how visitors use the Site (for example, which pages are visited and how the Site is performing). Google states that GA4 does not log or store IP addresses. Google Help
Google Analytics also provides data retention controls that determine how long user-level and event-level data is retained before it is automatically deleted. Google Help
Google reCAPTCHA v3 (spam and abuse prevention)
We use Google reCAPTCHA v3 to help protect our forms and Site from spam and automated abuse. Contact Form 7 includes an integration module that can block abusive form submissions using reCAPTCHA v3. Contact Form 7+1
Google’s reCAPTCHA documentation notes that reCAPTCHA sets a necessary cookie (named _GRECAPTCHA) when executed to provide risk analysis. Google for Developers
reCAPTCHA notice (required): If the reCAPTCHA badge is hidden, Google requires that you include this text in the user flow:
“This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.” Google for Developers
5) Forms (Contact Form 7)
We use Contact Form 7 to receive messages submitted through our forms. Contact Form 7’s own documentation notes that it doesn’t save submitted messages by default (messages are typically delivered via email), and message storage requires an additional plugin such as Flamingo. Contact Form 7+1
Information you submit via our forms may include your contact details and the contents of your message. We use this information only to respond to your inquiry and for related business communications.
6) Sharing of information
We may share information:
With service providers who help operate the Site (hosting, email delivery, security/spam prevention, analytics), under appropriate safeguards
If required by law or to protect rights, safety, and security
In connection with a business transfer (merger, acquisition, or asset sale)
We do not knowingly sell personal information for money.
7) Data retention
We retain personal information only as long as reasonably necessary for the purposes described in this policy (for example, to respond to inquiries, maintain business records, and meet legal obligations). Google Analytics retention is also governed by our GA settings. Google Help
8) Security
We use reasonable safeguards designed to protect information. No method of transmission or storage is completely secure.
9) Children’s privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
10) Your privacy rights
Depending on where you live, you may have rights to access, correct, or delete personal information. To make a request, contact us using the information in Section 1. We may need to verify your identity.
11) Changes to this policy
We may update this Privacy Policy from time to time. The effective date above reflects the most recent update.